Support in digitalization

We offer support at every step.

 We offer support at every step. After using the system for 3-6 months, the need for new notifications or functionalities may appear, as the business digitalisation is an ongoing process.

 

Benefits


  • We can solve operating difficulties that may occur when using the platforms
  • We can solve any unpleasant situation that arises as a result of our implementations 
  • We respond to the need to develop new flows and make the necessary changes
  • We don’t set limitations in the business digitalisation
  • User training 
  • Customization of platforms in process optimization and in document management.

 

Procedures

  • Opening tickets with various requests
  • Regarding request response times, any reports received by the support department after 12:00 pm shall be duly answered by 12:00 pm the following business day.